How Restaurants are Leveraging Technology to Succeed During Covid
During turbulent times, we tend to focus on the negative trends happening in a specific field, and the Covid pandemic has hit the restaurant industry particular hard. The restaurant industry is expected to lose $240 billion by the end of 2020, according to the National Restaurant Association. However, there are a few operators and brands that are succeeding and thriving during Covid. What all of these brand have in common is that they either fully embraced digital technology pre-Covid or quickly pivoted to upgraded their technology platforms amid the Covid crisis. This trend of operators embracing digital technology in the restaurant industry, had started pre-Covid, and appears to have been accelerated due to the Covid pandemic.